Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions about Occupancy Plus
Q. What is Occupancy Plus?Occupancy Plus is an interactive Inventory, Channel and Reservation System that enables you to sell room bookings effectively over the internet. It has special and unique features to help you to remain in touch with your partners and customers having the option to customize prices and rates, define allocations, receive and confirm reservations instantly.
Q. Is Occupancy Plus a Property Management System?Yes, Occupancy Plus is a full featured Property Management system with all the features of a Property Management system but with the added benefit of a Channel Management System. If you already have a property management system or don't feel ready for a full property management system then get started on Xtranet Plus, you can always upgrade to Occupancy Plus later at no charge.
Q. How much does it cost to use Occupancy Plus?Thereís absolutely no initial investment involved. We only make money when you do. Meaning, we only make money from capturing confirmed online reservations. What earn from usual discount that you give to your agents or affiliates and processing the transactions so your net room value is preserved. Additionally bookings from us are tax free giving an even greater advantage over other channels.
Q. Are you sure there are no other expenses or charges? Is it really that quick and easily?We are very sure of that. No Hidden Charges apply. We only get commissions on realized reservations made online. Thatís it. No other fees. There are no binding agreements just a win-win partnership on marketing your property online.
Q. How can I start using the system soon as possible?We have made it easier than ever, just sign up with some basic information online, shortly after you will receive your login by email and then you complete the setup of rooms and rates inside the system. It only takes about an hour to be fully set up.
Q. I donít have a website, can you make me one and Iíll just pay you?We will be providing a website for your hotel FREE of charge. YES! Itís FREE! Plus you donít have to wait for so long because we already have ready to deploy websites, just choose the one that suits your Hotel or Resort! You will have a desirable website in no time at all! If however you have a special customer website in mind our rates are very special as long as you are using Xtranet Plus or Occupancy Plus to manage your Hotel room inventory.
Q. I already have a website. Will there be any deductions from my investment?Thereís actually nothing to deduct because thereís actually nothing to pay. Thereís no initial investment or cost. If you already have an existing website, you can request for a touch up to make it more efficient and attractive, at no extra charge! FREE TOUCH UP for your existing website!
Q. How can I manage my hotelís inventory, rates and reservations with Occupancy Plus?You can access your Hotel account with an online log-in provided after signup. You can then change your password and start the monitoring, editing or modifying and updating the Occupancy Plus system. Everything is done over an encrypted connection with the highest level of security.
Q. How can my existing customers benefit from Occupancy Plus? Do you have added features for my hotel members?Your hotel members and potential customers will find Occupancy Plus reservation process very simple and will make their future bookings a lot quicker and simpler. Plus they can get instant confirmation informing them that their booking was successful. This will eliminate the problem of double or lost bookings.
Q. I only run a villa or an inn, does it work for this kind of business that I have?Occupancy Plus I suitable for all types of accommodation. It works for all types of accommodation including hotels, hostels, motels, resorts, villas, inns, condominiums, condotels, lodging houses, etc. any property that seeks higher occupancy and more reservations. We have customers with properties ranging from 2 to 250 rooms and even some standalone holiday homes, many smaller properties prefer Xtranet Plus a powerful tool for all properties without the full property management functionality.
Q. Can Occupancy Plus help me drive more traffic and attract new customers for my hotel?Definitely! Thatís what Occupancy plus is all about. To help you generate more reservations online, drive more potential customers to your website, boost up your occupancy rate, utilize your resources and maximize your profit, remember we only make money by generating extra bookings for you.
Q. How do I pay you? Are you going to collect the payments from my customers?We always process payment and securely capture the credit card information of the guest at the time of booking. If you choose for us to just collect only our commission from the guest so they will pay the rest at the hotel, thatís fine with us but if you choose another option like Bill First Night, 50% or 100% of the total bill, we will undergo a reconciliation process wherein all balances that were deposited to us, will be transferred paid to your hotelís account within 7 days after the checkout of the guest.
Q. How much does your property management system costs?Nothing! Because we give it away for FREE. The full version of Occupancy Plus that includes property management is called Occupancy Plus which is an online reservation, channel and property management system combined. Our products are industry leading being the first company in the world to deliver performance based cloud solutions for the tourism industry. Why spend for property management system where you can have Occupancy Plus for free! For more information on Occupancy Plus Click Here